If you’re tired of running over to a user’s Mac just to enter a password so the print server can restart after a paper jam, then you may be thinking it’s time to give everyone admin privileges. (The print server always seems to enter a paused state when an administrator isn’t around to kick start it.) Only a user with administrator privileges can get the print server running again.
The Mac has a pretty straightforward model for assigning privileges to a user’s account, and in many cases, only the administrator has the right to stop, start, or pause services, such as pausing the print server when a printer jams. If you're lucky, your printer may even give you a test page with an error code or other information on it you can decipher.Are you the designated IT person for your family, or maybe for your small business? If you are, then perhaps you’re getting a bit tired of everyone asking you to provide your administrator name and password every time a printer jams, an app needs updating, or Time Machine throws an error code. If the printer can't even print its own test page, then you'll want to focus on repairing the printer rather than driver or software issues. If your printer's own test page comes out fine but Windows throws an error, you can be reasonably sure you have a software problem.
Click Open Print Queue > Printer and choose Print Test Page. On a Mac, open System Preferences > Printers and Scanners, then select your printer. Select your printer, then click Manage > Print a Test Page. Windows' test pages can be printed by heading to Settings > Devices > Printers & Scanners. You can usually run your printer's self-test by pressing a series of buttons as the printer boots up, which you'll find outlined in your printer's manual. Both your printer and your computer can print test pages that may help you narrow down your issue. If you still can't figure out the problem, it may help to run a few diagnostic tests.
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